Job Program Support Officer, Victoria

Title: Program Support Officer

Requisition ID: 7897

Work Type: Fixed Term Full Time

Fixed Term Period: 31/12/2025

Location: Melbourne - South East

Date Posted: 15 Jul 2025

Company Description

About us

We create thriving places and connected communities. We bring together transport, planning, land use, precinct and policy functions in a single department to deliver the best outcomes for Victorians.

Together with our portfolio agencies, we are responsible for planning, building, operating and maintaining Victoria’s transport, planning and land services for use by all.

We foster a safe, inclusive and constructive place to work.

SprayLine Road Services (SRS) is a commercialised branch within the Network Operations Division of the Department of Transport and Planning providing road maintenance services, construction and associated civil works, bituminous spray sealing and line marking to DTP, other state road authorities, municipal councils, and private industry. SRS delivers services locally within the communities and is committed to ensuring quality, innovative and sustainable outcomes. SRS performs a key role as an internal provider to DTP, providing emergency response, maintaining organisational capability and supporting DTP in being an informed purchaser.

Our Vision: “To be a Respected Industry Leader and the Partner of Choice”

Our Purpose: “We Maintain Safe Drivable Roads that Connect our Community”

How We Operate

We invest in innovation to deliver best practice management of the road network and meet all obligations under the Road Management Act. We are open and transparent in all our relationships and willingly share our substantial industry knowledge, experience, and expertise. We collaborate with our partners to mitigate risk and leverage better safety, environmental and social outcomes. We deliver value for money commercial outcomes through competitive pricing and creating market tension. We provide expert emergency management response and recovery capability to keep our roads open for the community.

About The Role

This is a Fixed Term Position until 31 December 2025*

The Program Support Officer, Metro is responsible for the providing delivery support for projects and improvement initiatives to External Works team. The Program Support Officer is accountable for providing project support ensuring deliverables, outcomes and plans are coordinated effectively, working in consultation with the delivery team and collaboratively with internal and external stakeholders. This position reports to the Team Leader, Works, and works closely with the Program Development Leads, other Team Leaders, and Business Support Officers

Key Selection Criteria

Knowledge And Skills

To be successful in this role, the ideal candidate will be able to effectively coordinate and oversee project delivery by defining key tasks, guiding team efforts, and monitoring progress to ensure outcomes are met. They will demonstrate strong critical thinking and problem-solving skills, using existing guidelines or analytical reasoning to resolve issues and make informed decisions. Additionally, they will possess sound business and commercial acumen, understanding operational costs and identifying efficient solutions, including when working with external vendors.

To access the Position Description, please click here.

Personal Attributes

On a personal level, the candidate will demonstrate flexibility and adaptability by responding positively to shifting priorities and collaborating effectively across teams and organisations. They will foster a strong sense of purpose within their team, align work with broader organisational goals, and promote a cooperative, supportive environment by engaging with others and sharing information to address challenges.

Position accountabilities

Project Delivery Support – Has provided specialist project support to the delivery teams including coordination of project and stakeholder meetings, risk and issues maintenance, reports, briefings, presentations, procurement and administration of contracts & services used in projects and programs and ensure high-quality records management structures and processes are established and maintained for the project team. Project Control and Monitoring – Has provided support to the delivery teams with the management of project artefacts, prepare project scopes and briefs and contribute project expertise to complex projects with limited supervision. Has independently performed project work, within specific areas of expertise, including researching, analysing project data and developing recommendations to ensure project deliverables are met. Stakeholder Relationships – Has provided specialist project support to the delivery teams in the development, maintain and influence of effective internal and external stakeholder relationships including with senior management teams and key project stakeholders. Processes Compliance – Has assisted with the compliance of the financial and procurement processes for the project team ensuring they are managed and maintained in a timely and accurate manner, including providing advice and assistance, in line with DoT frameworks, guidelines and budgets. Health and Safety - Promote and support safe, inclusive and flexible team operations. In line with Section 31A of the Public Administration Act 2004 (Vic) other duties may be assigned consistent with employment classification, skills, and capabilities

Qualifications And Experience

Mandatory

Proven experience in project delivery support role in a large organisation, ideally in a government context. Experience and proficient in MS Office packages, Confluence, MS Planner, MS Project, Zycus, Oracle, MS Teams, SharePoint and other project delivery related tool. Strong stakeholder engagement and influencing skills. Proven ability to be flexible and adaptive in a fast-paced delivery environment.

Desirable

Formal qualification (or working towards) Civil Engineering, Project Management, Business Administration or similar.

Role Specific Requirements

Driver’s License Ability and willingness to travel and work across locations within metropolitan and regional Victoria

Culture Value

We welcome applicants from a diverse range of backgrounds representing the community that we serve, including veterans, parents, carers, First Peoples, people with disability, multicultural, multifaith and LGBTIQA+ individuals.

As an equal opportunity employer, we are committed to fostering a safe, inclusive, and high-performance culture. Through shared actions and behaviours aligned with our strategy and direction, we empower our people to thrive and meaningfully contribute to the department’s goals.

What we offer

Working at the Department of Transport and Planning provides people with the opportunity to contribute to creating thriving places and connected communities for all Victorians.

For further details please refer to Careers at the Department of Transport and Planning.

Pre-employment checks and employment conditions

All new appointments to the department will be subject to a National Criminal Records Check, Misconduct Screening, and a Qualification Check where there is a requirement for a mandatory qualification. Information provided to the Department of Transport and Planning will be treated in the strictest confidence consistent with the requirements of the Privacy and Data Protection Act 2014.

Applicants must be an Australian Citizen, Permanent Resident or hold a valid work permit or visa necessary for the nature of the position.

Recipients of Victorian Public Service (VPS) voluntary departure packages should note that re-employment restrictions apply.

Non-VPS applicants will be subject to a probation period of six months.

How to apply

Click the ‘Apply’ button to be redirected to our recruitment platform, where you may need to create an account to submit your application.

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Applications close at 11.59pm on Tuesday, 29th July 2025.

Please include both your resume and a cover letter. All applications must be submitted via the online portal, we’re unable to accept email or manual submissions.

For further information about the role, please contact Pasan Weerasekara – Delivery Manager Metro at Write to the company or 0452 278 070.

Important Information

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