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About Us
Access Health and Community (AccessHC) is a leading not-for-profit healthcare provider with over 150 years of experience delivering inclusive, person-centered care across Melbourne’s inner and outer east and northeast. With 500+ staff and 200 volunteers across 17 locations, we offer a wide range of integrated services to support diverse communities. Following our 2025 merger with Inspiro, we’ve expanded our reach into the Yarra Ranges and strengthened our commitment to accessible, high-quality community health. We value Diversity, Equity, and Inclusion (DEI), uphold strong Environmental, Social, and Governance (ESG) principles, and respect the rights of First Nations peoples as we continue to build healthier lives through compassion, collaboration, and community-led care.
About the opportunity
Deliver clinical care and support to adult clients under the guidance of our allied health professionals, including related administrative support to the Adult Allied Health and Chronic Disease team as part of our multidisciplinary service model. Duties will include preparation and facilitation of group activity or education sessions; prescribed 1:1 client therapy in clinic or at a client's home; document and health record management; group or consult preparation and follow up; all while empowering clients to be active participants in their healthcare.
As an integral part of the team, AHA’s are expected to deliver high quality, safe, client-centred, evidence-based practice up to the full potential of their professional scope to clients under a variety of funding streams including, Community Health, Home and Community Care, Commonwealth Home and Support Programme, NDIS, HCP, Medicare Benefits Scheme and Self-Funded.
While AHA’s may have a primary discipline focus, such as alignment with Physiotherapy for this role, AHA’s will also support the broader multidisciplinary team including Occupational Therapy, Podiatry, Dietetics, Speech Pathology, Exercise Physiology and Diabetes Services, with flex to accommodate fluctuations in service and operational demands as required.
The AHA role requires excellent administrative and IT, organisational and communication skills, combined with an ability to build rapport with clients and colleagues alike. A willingness to work across Access Health & Community sites and complete outreach appointments to clients including confidence to work under remote supervision, and a commitment to improving the way health services are delivered for clients is required.
What you will be doing Key Responsibilities
- Provision of Allied Health Assistant (AHA) group and individual services for community and clinic-based clients under the supervision of the Physiotherapist, or other allied health professional
- Clinical documentation, data recording, appointment coordination and other administrative tasks
- Preparation and follow up administrative tasks that support service delivery
- Liaise and correspond with relevant care providers such as referrers and allied health professionals; and notify allied health or nursing team members of any care concerns
What you will bring Key Selection Criteria
- Minimum 2 years professional work experience in a health setting as an AHA (or equivalent role)
- Clinical skills and experience in delivering individual and/or group-based services in clinic and community environments in Physiotherapy (or any additional allied health discipline)
- Demonstrated ability to work collaboratively in a multidisciplinary service and team environment, with onsite or remote supervision
- Strong interpersonal, written and verbal communication skills
- Experience working within a Community Health Service (desirable)
Attributes we value
- Demonstrated ability to relate to people from a diverse range of social, cultural and ethnics backgrounds
- Proficiency with electronic health record systems (such as TrakCare) and Microsoft Office programs (MS Teams, Word, Excel, Outlook and PowerPoint
- Effective time management and prioritisation skills
- High level of accuracy and attention to detail
- Problem-solving skills
- Bilingual language skills are highly valued
- Demonstrated behaviours consistent with AccessHC values
Access Health and Community Culture and Benefits
At AccessHC, we offer more than just a fulfilling career; we provide an environment where you can thrive in a culture of collaboration and support. Our team members share commitment and passion to make a positive impact and this ethos creates a range of benefits for our people from opportunities for personal and professional growth to a sense of purpose and belonging. Our culture promotes an environment of success and fulfilment.
Join us and experience a career where you truly make a difference.
The position encompasses an extensive range of benefits:
- Supportive and values-based culture and engaged workforce
- Culture of trust and empowerment for people to grow and thrive
- Commitment to a work-life balance with flexible working conditions
- Focus on staff wellbeing and health - Employee Assistance Program (EAP)
- Commitment to ongoing professional development and career growth
- Paid parental leave and opportunity to purchase additional leave
- Annual leave loading
- Generous salary packaging opportunities (up to $15,990 per annum + $2,650 meals/entertainment expenses)
Read more about our culture and benefits: https://accesshc.org.au/culture-and-benefits
Submit your application including your resume and cover letter addressing the selection criteria.
Please refer to the position description on our website for the key selection criteria information: https://accesshc.org.au/careers/
For further information and/or the opportunity to discuss this role, contact Tanith Lamaro, Allied Health Manager, Manningham & Whitehorse
Apply now so not to miss this opportunity, as we will be assessing applications as they are submitted.
Applications close date: 24th August 2025
Access Health and Community is an equal opportunity employer committed to providing an inclusive working environment that embraces and values all people, regardless of cultural background, age, gender identity, sexuality or lived and living experience. We value the diversity and strength of Aboriginal and Torres Strait Islander cultures and are committed to delivering on our vision for reconciliation through our recruitment and employment practices. Access is required to undertake compliance checks; however, a record of criminal history does not preclude applicants from applying for suitable positions. All applications will be assessed on a case-by-case basis and managed in a confidential and practical manner.
Position Description
